PRIVACY POLICY

Effective Date: July 17, 2024

1. Introduction

Reassess Me ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our services through our website or software ("Service") and your choices regarding this information.

2. Information We Collect

We collect the following information to provide and improve our Service:

• Personal Information: Includes your name and email address.
• Property Information: Includes the address and assessed value of your property.
• Additional Personal and/or Property Information: For Reassess Me All-Inclusive Service only. Includes your phone number and Notification of Assessed Value for your property.

We do not store your billing information. Your billing information is securely processed by Stripe, Inc. Please see our Third-Party Services section for more information.

3. Use of Information

Your information is used for the following purposes:

• Delivering and improving our Service.
• Processing transactions and sending confirmations and/or refunds.
• Communicating with you about your account and our services.
• Conducting research and analysis to enhance our service offerings.

4. Sharing of Information

We share information with third parties as follows:

• Payment Processors: We use Stripe, Inc. for payment processing. They handle payment data as per their privacy practices.
• Legal Obligations: We may disclose your information if required by law or if necessary to protect our rights or the safety of our users.

5. Third-Party Services

Our Service includes third-party services for payment processing and generating report. We do not control and are not liable for the privacy practices of these third parties. We encourage you to review their privacy policies:

• Stripe, Inc.: Our payment processor. Please see their privacy policy at https://stripe.com/privacy.
• OpenAI Inc.: Our AI service provider. Please see their privacy policy at https://openai.com/policies/privacy-policy/.

6. Data Security

We employ security measures to protect your information from unauthorized access, alteration, or destruction. However, no digital platform can guarantee perfect security.

7. Data Retention

We retain your property information and generated reports indefinitely for ongoing service improvement and as required by law. We will not retain other information for more than 90 days, for the sole purpose of honering our Money Back Guarantee. You may request the deletion of your data at any time.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal information.
• Request correction or deletion.
• Restrict processing of your information.
• Object to processing where applicable.
• Lodge a complaint with a supervisory authority.

9. Children's Privacy

Our Service does not target and is not intended to attract children under the age of 13. We do not knowingly collect personal information from children under this age.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. All changes will be posted on this page, and your continued use of our Service following any changes means you accept those changes.

11. Contact Us

For questions or concerns about our privacy practices, please contact us at [email protected].

End of Privacy Policy